Trouble Shooting

That is possibly the failure of the device 

Please contact your sales representative or local distributor. 

This means that the circuit meter is unable to perform measurement. 

Please check 

1) Whether the clamp(s) are properly attached. You should hear a 'click' if completely attached. 

2) Whether the clamp(s) are attached to the correct orientation. 

3) Whether the clamp(s) are attached to the right line according to wiring diagram 

This indicates that the radio wave strength at the installation location is not strong enough.

Move the wireless LAN router closer to the Smart Sensor, or use a wireless LAN repeater.

If the radio orange light is consistently blinking after making sure the wifi connection is strong enough, please check the material of the consumer unit. If it is metal covered, please install the Smart Sensor next to the consumer unit in a suitably rated junction box. 

Your router may have a virtual WPS button with its inbuilt interface. By activating this you may still be able to connect to the Informetis Smart Sensor over WPS. Please refer to your routers instruction for guidance of how to access your routers interface and how to amend its settings.

Possible cause is Wifi router connection issue 

Please double check you network connection. Restart wifi router and then try connecting the Smart Sensor again.